"FLAT RATE IT"
Flat-fee Computer and Network Support For Small and Midsize Businesses

Flat Rate IT is the ultimate solution for companies who want to focus on their business while getting the highest level of performance possible from their information technology (IT) systems. This offering is one of the most flexible and proficient approaches to IT management available today. With Flat Rate IT, we help take care of your network so you can take care of business.

Flat Rate IT is a comprehensive “managed network services” solution for supporting information technology systems. With this approach, On Time Technology Solutions provides specified service levels through a “Service Level Agreement” or SLA. Each SLA can be customized to the particular needs of a company so that it meets their unique requirements. In turn, our clients pay a reasonable fixed monthly fee that is appropriate to the given service levels and size of their network.

What are the Features of Flat Rate IT?

Remote Assistance
Onsite Assistance
Monitoring and Management of all Network Devices
Monitoring and Management of all Networked Servers and PCs
Security and OS Patch Management
Anti-Virus, Anti-Spyware, Content Filtering and Firewall Services
Software and Hardware Inventory and Asset Management
Monthly Performance Reporting of Major Systems
Technology Planning, Consultancy and Installations (Depending on SLA)

What are the Benefits of Flat Rate IT?

Fixed Monthly IT Service Cost
Faster Response Times
Faster Resolution Times
Less Downtime
More Secure Network
More Reliable Network
More Productive Office Staff