The telephone has gone through many changes since the early days of Alexander Graham Bell’s invention of what we know today as simply “the phone.” However, the core purpose of the telephone hasn’t changed in over one hundred plus years.  The telephone is still used to allow two people, or a group of people, to…

Your staff probably uses multiple software applications to support your company’s different departments and functions. Your finance team may use ERP (Enterprise Resource Planning) or an accounting system, while your sales team uses CRM (Customer Relationship Management): and chances are your operations team is using industry-specific LOB (Line of Business) applications. All of these types…

On May 17, 2013, eight members of Congress demanded that Google address the amplitude of privacy concerns relating to Google Glass, its new wearable technology device. They wrote a letter that was addressed to Google’s Chief Executive, Larry Page that outlined eight different questions for Google.  They’ve asked for a response by June 14th. The…

Today’s business market has become an extremely competitive place. To succeed in this environment it’s more important than ever for companies to develop and manage their operations efficiently. A Customer Relationship Management (CRM) solution is an effective way to do this.  It will strengthen your relationships with existing customers while building new ones with your…

The Syrian Electronic Army (SEA) phished Google Apps accounts belonging to Onion employees using three separate methods. On May 3, 2013, the SEA sent phishing emails to Onion employees from address that appeared odd. They sent these emails to just a few Onion employees.  This kept the SEA from being detected. One Onion employee fell…