We let a local individual work on our computer network over the years, he ran into an issue he was unable to resolve on our network. He actually recommended On Time Technology Solutions to come in and fix it. On Time came in and fixed our network issue very quickly. Alex recommended their Hassle Free IT program and we have been on it ever since. On Time promised a good service, first class support and that is exactly what we have had. It is great to know that our company has its own IT department. The Hassle Free IT program does not interfere with our daily work. The monitoring and maintenance by On Time will remove potential problems before they escalate. I couldn‘t be happier.
When implementing new technologies, there are always technical problems or hurdles to overcome. On Time Technology Solutions is very responsive and has worked well with the various departments of the City. They are extremely conscious of the operations of the City and diligently work to minimize any downtime of our critical processes. When one of the City‘s many computers became infected with a spambot, and began spewing out junk emails, it quickly resulted in our domain being blacklisted which virtually shut down the ability for us to send external emails. On Time Technology Solutions not only located and cleaned the infected computer, they also worked many hours to remove the city‘s domain from all of the blacklisting services, and configured our firewall to block this security risk from ever happening again. On Time Technology Solutions is a customer service oriented company that truly does look out for the needs of their clients. Their employees are very pleasurable to work with and they quickly respond to all client requests. If your business is in the market for computer related services, I would highly recommend On Time Technology Solutions.
On Time Technology proactively monitors our IT infrastructure and consistently provides excellent service and recommendations. This has provided us with a level of comfort to focus on our core business while On Time focuses on the information systems needed to support our operations.
On Time Technology Solutions is an extension of our corporate IT department down in Houston. Our IT department depends on On Time to take care of our Borger, Wheeler and Amarillo offices. When we have an issue, On Time immediately responds and takes care of us. If it is onsite, or remotely, they never fail to take care of us. Our IT service provider before On Time never took care of like On Time does. Maybe that is why they are no longer around. If your small business needs dependable and quality IT support call On Time. If a multi-million dollar corporation like Linn Energy can count on them so can your small business.
Before On Time Technology Solutions, our computer network was constantly in break fix mode. On Time came in and recommended what we needed to do to keep constant downtime from occurring. We are now on the Hassle Free IT program and no longer have been down in over a year. It is nice to concentrate on the future of Borger without having to worry about computer problems too!
Unit Drilling has its own in house IT department in Tulsa, Oklahoma. They are able to provide us with technical support remotely. There are sometimes when that just can‘t happen. On Time Technology Solutions is an extension of our corporate IT department. Alex and his technical staff are the only ones our Senior Network Administrator trusts with our network. That alone should tell you the quality of service On Time can provide your company network.
We chose On Time Technology Solutions because their response time is outstanding taking care of issues and they get it done right the first time. On Time monitors our systems making sure antivirus updates, windows updates and spyware removal is being done to ensure a productive network and to keep us from having down time. They have got us out of a jam with our QuickBooks backups being corrupt. They were able to restore our information, where we only lost a day of data.
I’m a sales and marketing guy. I’m not a tech guy. I need someone that I can call that can get into our system, fix it, and have no problems. On Time Technology Solutions has been able to minimize down time just by being proactive. They make sure that our anti-viruses are up to date, server space is up to date, and that everything is being done on a monthly or weekly continual maintenance. Whether it’s back up of data or whether it’s you know making sure the anti-viruses are working or the network’s running the way it should. They do it. If we have a particular problem they can actually go into our computer at that moment and fix the problem. And show it to us. Or show us how to do something if we have a question about it. So it’s been really enlightening working with them. The biggest benefit to me is the peace of mind. If we have problems, that’s where On Time comes in. They have the expertise to take care it. It’s almost one of those unappreciated things. When there are no problems you don’t really know that On Time is there. But being an owner I know they are there. Because if they weren’t there, I’d be very nervous, everyday!
On Time Technology Solutions truly listened to our concerns, and offered a solution that we were confident would protect our security and document integration needs. Their presentation and competency of the Microsoft Small Business Server allowed us to entrust our upgraded system with the most sensitive information. They also take care of our whole company network now that we are on the Hassle Free IT program. It makes my job less stressful
On Time has taken excellent care of us! We are excited about our amazing website. The day it went up, we had many great compliments on it. Many times I have had to call with questions, even simple ones, and they always have an answer. They are very quick to take care of us! There are several occasions that they helped us out of a jam. Recently our internet and network went down during the work day. I picked up the phone and called On Time. I asked for help and within 2-3 minutes they had targeted our problem and were able to get it fixed. They are always so efficient and helpful. I like that we can call On Time and they are right on it. They are always professional and courteous. We could not be more pleased with our service, of all the employees, at On Time Technology Solutions.
On Time Technology Solutions provides fast, reliable service. When we submit a request for an update on our website, the response time is almost immediate. While the website was under construction, they worked efficiently and with integrity to make sure we were satisfied with the results. Their design is user friendly and beautiful. The website they designed for us presents a high quality window to the world. Once potential customers, people seeking employment or our vendors look around the website they know they are dealing with a hospital that not only cares about people, but continues to reach for the stars when it comes to providing the best in patient care.
On Time Technology Solutions is local and understands technology, not everyone understands technology. They don’t talk over our heads we talk to them. They make technology simple enough for us to understand, as we are not computer people. The ETP Red Cross saves lives, while On Time saves with technology.
We like the fact that when we call for help we actually get a response! Thank You! They have been great with building our website as this gave us the ability to take online payments. They provide great service in a professional manner.
I know that you guys are going to be there when the work needs to get done. You have always responded very quickly to our issues. The Hassle Free IT plan gives me just that. Less hassles! I know that the computer issues will take care of themselves.
Our whole business runs smoother. We have less down time because we are able to stay on top of maintenance, virus checks……… so we have fewer problems.
I would recommend this program for easy budgeting, proactive fixes to issues before they become problem, and if I do have a problem someone will fix it right away and there will not be a surprise bill when all is done.
On Time Technology Solutions has provided our office with very high quality service. Now that they have configured our office network with remote capabilities we are able to work from home and do so much more. The staff is professional, friendly and knows their stuff! We highly recommend them for your computer or networking needs for your business.