A Trusted Resource for overworked IT Professionals

You are the one who people turn to when their computers have problems or when they have simple questions. They turn to you because you are the computer professional, the person everyone relies on.

IT Professionals shoulder this responsibility well in most cases. However, there are times when an extra set of hands or another pair of eyes would be welcome and someone who can just help you.

Now you have somewhere to turn. On Time Technology Solutions provides a complete range of as-needed IT services geared toward helping the overworked IT professional. Our team of skilled IT experts can help you with a simple roll-out or project and also be there to help when complicated IT challenges bog you down and user frustration rises because you can’t be everywhere at once.

How can On Time Technology Solutions help you?

We provide the following services to help internal IT professionals:

• 24/7 help desk services with a 90 second support guarantee – On time Technolog Solutions can answer all your level-one user questions or issues at any time of the day or night.
• Monitoring and remote support – On Time Technology Solutions can monitor all your workstations, servers and IT equipment through our remote monitoring and management technologies.
• Task Management – On Time Technology Solutions has a fully functional ticketing system that allows users to log tickets directly into your service board, which reduces calls to your cell phone or internal help desk.
• Technical Help – Stuck on a problem? On Time Technology Solutions has the technical resources available to help.
• Special Project Support – Have a huge rollout or server virtualization project scheduled and need technical resources to help? On Time Technology Solutions can help you meet tight deadlines.
• Consulting – Just need a resource to speak with or bounce an idea off of? On Time Technology Solutions can share our wealth of experience with some of the most complicated IT solutions out there.

Think of our team at On Time Technology Solutions as your partner, here to help you when needed. We want to be your best friend and help you deal with your users and give you the support you need.